Questions About Our Dog Sofas, Answered
Find answers to the most common questions about our dog sofas, steps and delivery services.
1. What is the difference between a dog sofa and a regular dog bed?
1. What is the difference between a dog sofa and a regular dog bed?
Unlike a standard floor cushion, a dog sofa is built with a solid frame and raised edges. This furniture-style construction provides a more stable resting surface that maintains its structural integrity over time, offering better support than a simple padded mat.
2. Are Domus Canis dog sofas suitable for large dogs?
2. Are Domus Canis dog sofas suitable for large dogs?
Our range includes multiple sizes engineered to support different breeds. Detailed dimensions, including inner seating area and maximum weight capacities, are provided on each product page to ensure you select a model suited to your dog's size.
3. Will my dog actually use a dog sofa?
3. Will my dog actually use a dog sofa?
Many dogs adapt quickly to a sofa-style bed, although adjustment time can vary between pets. The elevated sides provide a sense of security and a comfortable place to rest their head. To help a hesitant pet, placing a familiar blanket or toy on the new sofa can encourage them to use the space immediately.
4. Are the covers washable?
4. Are the covers washable?
Yes. To maintain hygiene, our sofas feature washable cushion covers. Regular cleaning helps keep the resting area free from allergens and odours. Specific care instructions for each material are listed under the "Specifications" section of the product pages.
5. How do I choose the right size for my dog?
5. How do I choose the right size for my dog?
Yes, the stable base of a dog sofa is often beneficial for senior pets. However, if your dog has mobility issues, we recommend pairing the sofa with a dog ramp. This setup allows them to reach their resting spot without the physical strain of jumping.
6. Do I need a dog ramp with a dog sofa?
6. Do I need a dog ramp with a dog sofa?
A dog ramp is an optional but highly recommended accessory for small breeds, senior dogs, or pets recovering from injury. It minimizes repetitive joint impact caused by jumping on and off furniture, promoting long-term joint health.
7. How do I choose the right size for my dog?
7. How do I choose the right size for my dog?
Selection should be based on your dog's weight and length (from nose to base of tail). We provide an "Inner Size" measurement for every sofa; ensure this area is large enough for your dog to stretch out comfortably in their preferred sleeping position.
8. What are the delivery and return options?
8. What are the delivery and return options?
Shipping times and return policies are clearly displayed on our policy pages and during checkout. Tracking information is provided for all eligible orders to ensure a transparent and reliable delivery process. You can also monitor your shipment via our Order Tracking page. (View full shipping policy,return policy and order tracking)
9. How long does delivery take?
9. How long does delivery take?
All UK orders are delivered free of charge, no hidden fees, no handling costs. Once you place your order, it's processed and dispatched within 1–2 business days. From there, delivery takes 2–5 business days, so you can expect your sofa to arrive within 3–7 business days in total. Orders placed over weekends or on public holidays are processed the next working day. View our full shipping policy
10. What does the 2-year guarantee cover?
10. What does the 2-year guarantee cover?
Every Domus Canis sofa is covered by a full 2-year guarantee: frame, foam, and cover included.
No partial claims, no small print. If anything fails within that period, we'll replace the entire product. Simply get in touch and we'll take care of it.
11. How can I get in touch?
11. How can I get in touch?
You can reach our team at hello@domus-canis.com or via our contact page. We're available Monday to Friday, 8am–6pm GMT. We're closed on weekends and public holidays, but we'll get back to you on the next business day.
