Legal Notice

Effective Date: 17 January 2026

This website (domus-canis.com) is operated by Primus Agency LTD. In accordance with the Electronic Commerce (EC Directive) Regulations 2002 and the Provision of Services Regulations 2009, please find our mandatory business and contact information below.

1. Business Identity

  • Primus Agency LTD (trading as Domus Canis)
  • Registered office: 160 City Road, London, EC1V 2NX, United Kingdom
  • Company Number: 13832188

2. Contact Information

For any inquiries regarding our products, orders, or legal matters, you can reach us via the following channels:

  • Email: hello@domus-canis.com (Primary contact method)
  • Phone: +44 7458 148713
  • Customer service hours: Monday–Friday, 8am–6pm GMT. Closed on Saturdays, Sundays and public holidays.
  • Response Time: We aim to respond to all inquiries within 24 business hours.

3. Website Hosting

This website is hosted by Shopify Inc., an e-commerce platform provider.

  • Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
  • Contact Number: +1 888-746-7439
  • Website: www.shopify.com

4. Intellectual Property

All content included on this website, such as text, graphics, logos, images, digital downloads, and data compilations, is the property of Primus Agency LTD or its content suppliers and is protected by United Kingdom and international copyright laws. Any unauthorized use, reproduction, or distribution is strictly prohibited.

5. Online Dispute Resolution (ODR)

While we always aim to resolve disputes directly with our customers through our support team, UK consumers may also seek assistance through independent bodies. You can find more information about consumer rights and dispute resolution on the Citizens Advice website.

6. Regulatory Compliance

As we direct our commercial activities to consumers in the United Kingdom, we comply with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Our full terms of sale can be found on our Terms of Service page.