Contact information
Last updated: 17 January 2026
How to Contact Us
If you have any questions about our products, your order, shipping, returns, or after-sales service, you can contact us using the details below.
Customer Support for UK Customers
Email: hello@domus-canis.com
Phone: +44 7458 148713
Customer service hours: Monday–Friday, 8am–6pm GMT. Closed on Saturdays, Sundays and public holidays.
We aim to respond to all customer enquiries within 24 business hours.
Company Information
Seller: Primus Agency LTD (trading as Domus Canis)
Registered office: 160 City Road, London, EC1V 2NX, United Kingdom
Company number 13832188
Additional Information
- All customer support for UK orders is handled in English.
- For order-related enquiries, please include your order number to help us assist you faster.
- These contact details can be used before or after placing an order for any product sold on this website.